Legal notice

Prima Kind Legal Notice

The information, policies, and content provided by Prima Kind — including our website, product descriptions, shipping details, return guidelines, and all associated materials — are offered for general informational purposes only. By accessing or using our site, you agree to the terms outlined below.

Product Representation

We make every effort to display our products accurately. However, colors, textures, and fabric details may vary slightly due to screen settings, lighting, or the handmade nature of our garments. These variations do not constitute defects.

Order Fulfillment

All orders are subject to acceptance and availability. Prima Kind reserves the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, incorrect pricing, or inventory errors.

Returns & Store Credit

Returns are accepted within 10 days of delivery for eligible items. Approved returns result in store credit only, issued after inspection. Store credit does not expire and may be used toward future purchases. Shipping fees and return shipping costs are non‑creditable.

Non‑returnable Items

For hygiene and safety, certain items — including underwear, bikinis, bodysuits, and other intimate garments — are final sale and cannot be returned or exchanged.

Artisan Craft & Limited Quantities

Our pieces are produced in small batches by women artisans. Due to the handmade nature of our garments, slight variations may occur. These variations are part of the garment’s character and do not qualify as defects.

Communications

By contacting us at info@primakind.com, you consent to receiving responses and follow‑up communication related to your inquiry. We may request additional information to verify identity or order details.

Privacy & Data

Any personal information you provide is handled in accordance with our Privacy Policy. We do not sell or share your information except as required to fulfill your order or comply with legal obligations.

Limitation of Liability

Prima Kind is not liable for delays caused by carriers, customs processing, weather conditions, or circumstances beyond our control. We are not responsible for lost or stolen packages marked as delivered by the carrier.

Policy Updates

Prima Kind may update or modify this Legal Notice at any time. Continued use of our website or services constitutes acceptance of the most current version.